Fifteen years ago I co-wrote a book on briefing for better design. Recently I have been writing advocacy for one government that reiterates the same concept.
Briefing in many ways is a process of ‘thinking through design’ – both using design as a process for solving problems and establishing a coherence behind a design. It is concerned with creating a dialogue between those for whom a project has significance, particularly the users and owners but also perhaps other community interests, and those who have responsibility for designing and managing it. Participation is key, but the process of briefing should be carefully managed. Continue reading